For over 20 years, I’ve worked in the challenging yet rewarding world of government contracting in Florida. This isn’t just my story—it’s the continuation of a family legacy that spans three generations. Ours is a story of resilience, innovation, and a deep commitment to serving others. Through these articles, I’ll share what I’ve learned, explore the keys to success in this industry, and honor the values that have shaped my path.
A Foundation Built on Compassion
It all started with my parents, who paved the way as the first generation of contractors in our family. They didn’t just focus on the logistics of transportation and non-emergency medical services—they saw themselves as lifelines to families in need. Back then, Medicaid reimbursement rates barely covered costs, and funding was scarce, but they never wavered in their mission to serve.
Their guiding principles—compassion, respect, honor, and service—weren’t just business values. They were personal values, shaping every decision they made. Watching them go the extra mile for people facing tough circumstances was inspiring and set the foundation for everything that followed.
Expanding the Vision
When it was my turn to step in, I knew I had big shoes to fill. As part of the second generation, I focused on diversifying our services and navigating the increasingly complex regulations and economic challenges that came our way. Staying true to our values was non-negotiable.
Today, as the third generation takes the reins, I’m proud to reflect on how far we’ve come and share the lessons we’ve learned. This series will dive deep into the strategies and values that have helped us succeed in a demanding industry.
Overcoming Challenges in Medicaid Services
Our work in Medicaid services has been anything but easy. Operating with low reimbursement rates in high-cost environments pushed us to think critically about every decision. Many companies in our position struggled to survive, but we found ways to adapt and thrive.
We leaned on sound project management, strict adherence to labor laws, and careful risk management planning. But above all, it was our people—our employees and the communities we served—who made the difference. I’ll explore these themes in greater detail in future articles, but for now, know this: putting people first is always the right choice.
What’s Ahead
This series isn’t just about my family’s story; it’s a guide for anyone navigating government contracting. Here’s a preview of what’s coming:
- The Art of Project Management – Practical tips for planning, execution, and oversight.
- Labor Laws and Risk Management – Staying compliant while protecting your business.
- Building a Strong Team – How to recruit and retain top talent.
- Navigating Compliance – Making sense of ever-changing regulations.
- The Role of Core Values – Why compassion and service are essential to long-term success.
- Adapting to Change – Thriving in the face of economic and regulatory shifts.
- Community Impact – Using contracts to make a difference beyond the bottom line.
- Innovation in Government Contracting – Leveraging technology to streamline operations.
Staying True to Core Values
At the heart of everything we do are the values my parents instilled in us. Compassion, respect, and honor guide how we treat our clients, our employees, and the communities we serve. Service is our mission, and love for what we do fuels everything else.
An Invitation to Join the Journey
If you’re an established contractor or just starting out, I invite you to join me on this journey. These articles are about sharing practical strategies, hard-earned lessons, and the stories that make this work meaningful. Together, we’ll explore how to balance the demands of compliance and profitability with the deeper purpose of making a difference.
This legacy has always been about more than business—it’s about people. And I’m excited to share it with you. Let’s take this next step together.